Refund Policy
# CT Read Refund Policy
Last updated: 2024-03-15
## Our Commitment to Customer Satisfaction
At CT Read, we stand behind the quality of our AI analysis services. We understand that sometimes results may not meet your expectations, and we're committed to ensuring your satisfaction.
## Refund Eligibility
1. Time Frame
- Refund requests must be submitted within 7 days of purchase
- This applies to all service packages and credit purchases
2. Valid Reasons for Refund
- Demonstrably incorrect analysis results
- Technical issues preventing service delivery
- Service not functioning as described
## How to Request a Refund
1. Email our support team at [email protected]
2. Include your order details and reason for the refund
3. We will review your request within 48 hours
## Important Notes
- Refunds will be processed using the original payment method
- Processing time: 5-10 business days
- Approved refunds will include the full purchase amount
## Contact Us
If you have any questions about our refund policy, please contact us at:
- Email: [email protected]
We're here to help ensure you have the best possible experience with our services.
# CT Read Refund Policy Last updated: 2024-03-15 ## Our Commitment to Customer Satisfaction At CT Read, we stand behind the quality of our AI analysis services. We understand that sometimes results may not meet your expectations, and we're committed to ensuring your satisfaction. ## Refund Eligibility 1. Time Frame - Refund requests must be submitted within 7 days of purchase - This applies to all service packages and credit purchases 2. Valid Reasons for Refund - Demonstrably incorrect analysis results - Technical issues preventing service delivery - Service not functioning as described ## How to Request a Refund 1. Email our support team at [email protected] 2. Include your order details and reason for the refund 3. We will review your request within 48 hours ## Important Notes - Refunds will be processed using the original payment method - Processing time: 5-10 business days - Approved refunds will include the full purchase amount ## Contact Us If you have any questions about our refund policy, please contact us at: - Email: [email protected] We're here to help ensure you have the best possible experience with our services.